Privacy Policy

Privacy Policy

Introduction
Protecting your privacy is important to us. This Privacy Policy explains how Lusofornos collects, uses, stores, and protects the personal data of users who visit our website or contact us through the available channels.

Data Controller
Lusofornos, headquartered at Estrada Nacional 361, 2040-070 Rio Maior, is the entity responsible for processing personal data collected through the website https://www.lusofornos.pt.

Personal Data Collected
We collect only the data strictly necessary, in a transparent and appropriate manner, namely:
• Name
• Email address
• Phone number
• Address (if required for quotes or deliveries)
• Additional information voluntarily provided by the user (e.g., project specifications)

Additionally, the website may automatically collect technical data such as:
• IP address
• Browser and device type
• Pages visited
• Date and time of the visit

Purpose of Data Processing
The collected data is used for the following purposes:
• Responding to contact, quote, or information requests
• Communicating with clients and potential clients
• Order management and administrative processes
• Compliance with legal and tax obligations
• Improving website functionality and content

Legal Basis
Data processing is based on:
• Your consent (when applicable)
• The need for pre-contractual measures or contract performance
• Compliance with legal obligations
• Lusofornos' legitimate interest in communicating with its users and improving its services

Data Retention
Data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by law.

Sharing Data with Third Parties
Lusofornos does not sell or share your personal data with third parties, except when necessary for:
• Compliance with legal or tax obligations
• Logistics or transportation processes
• Services provided by suppliers (e.g., accounting or IT), who are bound by confidentiality obligations

Cookies
Our website uses cookies solely for functional and statistical purposes, to improve user experience. You can configure your browser to reject cookies or to notify you when they are used.

Data Subject Rights
Under applicable legislation, users have the right to:
• Access their personal data
• Request rectification or erasure of data
• Restrict or object to data processing
• Withdraw consent (when applicable)
• Request data portability
• File a complaint with the supervisory authority (CNPD – www.cnpd.pt)

Data Security
We have implemented appropriate technical and organizational measures to protect personal data from loss, unauthorized access, alteration, or improper disclosure.

Changes to this Policy
Lusofornos reserves the right to update this Privacy Policy at any time. We recommend checking this page regularly to stay informed of any changes.

Contact
For any questions related to this Privacy Policy or the processing of your data, please contact us at:

LUSOFORNOS, LDA
Address: Estrada Nacional 361, 2040-070 Rio Maior
Email: geral@lusofornos.pt
Phone: +351 262 949 512
Website: https://www.lusofornos.pt